The doctor assesses the available medical information and provides recommendations on the next steps.

The consultation may be suitable for:

• discussing current ear, nose or throat symptoms;
• reviewing previous examination results;
• receiving recommendations for further treatment;
• clarifying whether an in-person appointment is needed;
• discussing how you feel after previous treatment or a procedure.

How should you prepare for a remote consultation?

To help the doctor assess the situation as accurately as possible:

• prepare a brief account of your symptoms and their duration;
• have previous examination results and medical reports ready;
• prepare information about your medicines;
• if the consultation concerns previous treatment, prepare information about its course and results.

What happens during the consultation?

The otolaryngologist:

• asks about the patient’s complaints, symptoms and medical history;
• assesses available examination and laboratory results;
• explains the possible cause of the problem;
• recommends further examinations or an in-person consultation if necessary;
• determines the plan for further examinations and treatment.

What will you receive at the end of the consultation?

The patient receives:

• the specialist’s recommendations;
• guidance on any further examinations required;
• recommendations for further treatment or monitoring;
• a recommendation to attend an in-person appointment, if necessary.