During the consultation, the doctor assesses your symptoms, previous examination and treatment results, and provides recommendations on the next steps.

The consultation may be suitable for:

• discussing the results of previous examinations;
• obtaining a specialist’s opinion on an existing diagnosis or treatment plan;
• assessing changes in symptoms and whether an in-person appointment is needed;
• clarifying which further examinations or treatments are required;
• receiving recommendations following previous treatment or surgery.

How should you prepare for a remote consultation?

To make the consultation as effective as possible:

• prepare information about your symptoms, their duration and any changes;
• have records from previous appointments and examination results ready;
• if you have had audiometry, computed tomography (CT), magnetic resonance imaging (MRI) or other examinations, have the results ready;
• prepare information about your medicines and previous treatments.

What happens during the remote consultation?

The Dr. med. otolaryngologist:

• asks about the patient’s symptoms and health;
• assesses previous examination and treatment results;
• explains possible causes of symptoms and the next steps;
• recommends an in-person consultation or further examinations if necessary.

What will you receive at the end of the consultation?

The patient receives:

• a specialist’s opinion on their current health situation;
• recommendations for further diagnosis or treatment;
• a recommendation for an in-person appointment or further examinations, if necessary.